Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates
We offer simple, flat-rate shipping across Canada:
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$15 Standard Shipping on orders under $150
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Free Shipping on orders over $150
Shipping rates are calculated at checkout and shown before completing your purchase.
Estimated Delivery Times
Delivery times vary depending on your location:
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Standard Shipping: 3–10 business days
Estimated delivery times are not guaranteed and may vary due to carrier delays, weather, or remote locations.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this to monitor your shipment’s progress.
Shipping Carriers
We ship orders using trusted carriers such as Canada Post, UPS, Purolator, and DHL to ensure reliable delivery across Canada.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us and we will assist in resolving the issue with the carrier.
Contact Us
If you have any questions about shipping, please contact us at:
allan@matchready.ca